kaiser permanente text bot interview kaiser permanente text bot interview

There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. ", "Once I was filling a prescription for 90 days 90 tablets. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. What is important to them is that you are cognizant of your own personal shortcomings. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. When I enjoy what I do it doesn't feel like a chore. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. I think the right answer is, 'of course, but not for long!' Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. 3.2 (5 reviews) Term. What resources do you prefer to stay on top of industry trends and changes? . It has kaiser questions . I also dislike when the morale of the lab is low. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! I have always been great at working behind the scenes with the result being efficiency for others. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. We wanted to create a resolution with this person. We will see how stellar my skills are after that course! Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. ", "I dislike when there's work politics. ", "I'm a very detailed and organized person. Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. I would need to be trained in the new procedures. Every day I learn something, and that's because I choose to get better. You are showing the interviewer that you are highly capable in either situation. ", "I believe in volunteering in the community where you live. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. ", "Do my job and do it right. "Early in my career, I was working a night shift with minimal staffing on our unit. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. While there was no injury, I was required to report the fall to our safety team and I did so immediately. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. "In my current role there is a lot of staff turnover when it comes to our management team. Write a thank you note or email to all your interviewers. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. ", "Delivering bad news to a patient is very difficult. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. If I promise any follow-up to my students, I do so in a timely manner. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. I had 2 interviews with kaiser received and offer within a week. Submit as soon as possible so that you will have more time to gather the required supplemental documents. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". These go above and beyond what it means to provide compassionate care. This is a great start! During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. Are there specific Kaiser volunteer opportunities you'd be interested in? I am eager to get a great start on my career. Deadline: October 5, 2022. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. If you have a criminal record, you must disclose this. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. Written by Ryan Brunner on November 21st, 2021. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. I hope to involve them in various Kaiser community volunteering opportunities.". They want to know that your passions align well with what Kaiser Permanente is offering. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. ", "I'm a bit of a nerd. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. "I believe I could improve on some technical skills including Excel and Word. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. ", "I am happy with what I do as a pharmacy tech. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". You've answered well by sharing that you face stressful situations head-on. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. I love my job. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. 91% said yes. If you have an interview for a job at Kaiser Permanente then this is the video that you need to watch in full to help you prepare great answers that will hel. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. Ultimately the patient understood and the procedure was finally completed.". Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. Contact us here. Talk to your interviewer about a time when have had to adjust to changes on the job. ", "I will be successful in this role because I'm responsible, hardworking, learn fast, multitasker, and I'm reliable. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. Consider sharing how patients react to the way you communicate. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. For example - Does your ability to calmly share facts with empathy and answer any follow-up questions help patients relax and adapt to the change in their situation? Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. I have enrolled myself in an evening/weekend workshop for the next six weeks. I used the facts and not emotions to explain the reason for his delay. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Behavioral 2. ", "You are searching for someone with 5 years' experience and I have two. My weakness is taking on too much and not delegating. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. What makes you want to give back to your community? The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. Asked November 29, 2021 Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. Excellent! Any hiring authority should feel comfortable putting you in front of their valued customer base. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. I am looking forward to getting into the routine of a career again. Nice! When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.". I think it's okay to be moved by someone else's experience, but I don't need to make it mine. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. It sounds like you have a very full personal life, with a fantastic work/life balance. Your version of customer service sounds warm, welcoming, and caring. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. What does it mean after your phone interview. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. In the end, we awarded those with perfect attendance a $600 bonus. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. Great work giving your example and then highlighting how you corrected the error. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. Have a question or concern? ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. Does it help you build trusting relationships with community members? I have been responsible for maintaining supplies on the general surgery ward for five years. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. By consistently rejuvenating in this way, I can give even more energy when I am at work. I would also need a technologist to assist me who could adjust to my easy procedural style.". Healthcare is not a place for gimmicks because health is precious and irreplaceable. I am always sure that when at home, my family gets my attention first. ", "From a young age, I was raised around a farm and animals are a huge part of my life. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. It sounds as though you have exceptional patient service skills! I am a recent grad from Columbia University and have spent the past 12 months traveling the world. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. I also learn a different kind of articles and submit my test to renew my certificate. I like working in an industry where genuine care is valued. The program was a success, and upper management chose to keep it implemented for another six months. By initiating an open conversation with this person, we were able to uncover his need. To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP). I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". First, I work in a system, and I respect that. That question can start up a great conversation, and you may learn a thing or two as well. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. "Whether I am doing an independent project or working in a team environment, I always give my best. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. Health benefits. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. Read our Terms of Use for more information. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. ", "This is a great question. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. This is one of the reasons I have applied with Kaiser Permanente. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. I listen, mirror, validate, and empathize. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. Human beings all grow up in different manners and under different philosophies. I have a kind and outgoing personality. I had to submit my previous procedural logs and take a test. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. It sounds as though you do everything possible to ensure your patients are set up for success. Maybe you are a pen and paper person. Learn more about your rights and protections related to the No Surprises Act (HR133) that protects you against surprise medical bills and gives you the right to receive estimates under the new regulation. Your interviewer would like to know how your communication skills have benefited your team in the past. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. Every person I care for has a story.