Here are 8 tips for writing great reviews. It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. We offer free 2 day shipping on all US orders. Beautiful experience! Ive ordered a top from the site last year and had 0 issues. It looked absolutely beautiful on the site. Overall it was great! Find out how we combat fake reviews. It goes against our guidelines to offer incentives for reviews. Thanks for the customer experience as well. From the package to the product. I ordered the Grand Bambino bag. I ended up ordering from FarFetch and the bag will arrive Tuesday. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You are very welcome to get in touch for size and styling advice or with any further questions on your order. I shouldnt have to call France. I cannot track my order and furthermore they delay it more than it should alwayss. When I tried to find the support form it appeared, that your site doesn't work properly. Delivery was left on doorstep whilst I was at work. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. Anyone can write a Trustpilot review. I love Jacquemus company with its amazing product. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Call Us. We also ensure all reviews are published without moderation. They sent my address wrong to UPS, told me it was my fault! It goes against our guidelines to offer incentives for reviews. When it was delivered I wasnt home. Buy collage-effect dresses and separates online now at NET-A-PORTER. A real shame because you spend a lot of money on this premium brand. Fast delivery, very nicely packed.Amazing product. My experience was amazing! Select a Default Payment Method. I love your collections every year. You can also place your order with our team on the phone. My experience was amazing! was ok but the delivery with UPS was HORRIBLE. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Beautiful experience! Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon I love my bag! The company was founded in 20019 by Simon Porte Jacquemus. Does polene has a us number (really asking :) I know they are more low cost that him but still)? I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. The return process was perfect and easy! Product shipped out in a timely manner and arrived well packaged. Verification can help ensure real people write reviews about real companies. I cannot track my order and furthermore they delay it more than it should alwayss. From the package to the product. For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. The bag is okay but a bit dusty and dirty. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My experience was amazing! I love that it was delivered to me super fast! Date of experience: January 19, 2023 RM The order arrived on time and every item came very well packed. Outstanding Customer Service! Love the quality & style of the hat & quick delivery! Overnight shipping is available for $20. Users can call our helpline number to resolve their crypto related ptoblems quickly. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Anyone can write a Trustpilot review. Bought it for my daughters 30th birthday. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. - Reliable internet access for 4-hour periods of time. Jacquemus 6 more replies. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. The quality of Le Grand Bambino bag is amazing. Companies can ask for reviews via automatic invitations. So thank you Jacquemus!!! All previous emails sent to you from my private email prior to involving PayPal were ignored. We use dedicated people and clever technology to safeguard our platform. They where very helpful great experience with them. I love my bag! It was left on my porch in the pouring rain for two days. I truly think this is human error and it will get better. The refund was almost instant, but I originally placed via paypal. So thank you Jacquemus!!! I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. My experience was amazing! The return process was perfect and easy! I am very happy with my purchase! He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. They had 150 employees at the beginning of 2022 and now have more than 500. The website is very userfriendly, I found everything great. In addition, the fact of sending us a little booklet I find it super cool. In addition, the fact of sending us a little booklet I find it super cool. Avoid. And then I received my scarf .. wonderful. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Because of this I wouldnt order again.. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Sizing is great, the quality is superb and I will certainly reorder from the website. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . My order arrived in no time and im super happy! We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. It goes against our guidelines to offer incentives for reviews. I ordered the wrong size and had to return the item. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. 1. 2023 Trustpilot, Inc. All rights reserved. I love my bag! + Paid training & PTO. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano I love your website design, I love your brand. I love JACQUEMUS! 2023 Trustpilot, Inc. All rights reserved. It wont even fit a card in there. Thank you very much.I especially loved the packaging- as always :). The packaging, payment, etc. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. You dont have to buy many Designer things to know that luxury products are sent in box. Everything was amazing. Quality is great! Much better of you used dhl not ups. Tag of the item was already taken off and placed inside of the side pocket. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. The Purse is quite nice but it was shipped in a cotton bag in a Carton. was ok but the delivery with UPS was HORRIBLE. Here are 8 tips for writing great reviews. We use dedicated people and clever technology to safeguard our platform. Help us Improve. Verification can help ensure real people write reviews about real companies. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. I am still waiting for the product and I have not received any email when they will send to me . Fabulous Quality and Design! and the service is great and shipping is fast! I do not recommend ordering anything from their site, idk what happened but it is a mess. Press J to jump to the feed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The packaging, payment, etc. New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Very clear navigation and easy check out experience. To find out more and learn how to opt out, please visit our You must have JavaScript enabled in your browser to utilize the functionality of this website. designers to increase customer base. The return process was perfect and easy! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The pants were the perfect color, fit well and well made! We also ensure all reviews are published without moderation. Ps, thanks for cute stickers which I get with my shipment. The pants were the perfect color, fit well and well made! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I started emailing customer service, messaged the customer service Instagram, nothing. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. I ordered the Grand Bambino bag. Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. They are so dope and very light so dont pull on the ear lobes. Suggested companies are based on peoples browsing tendencies. You can also place your order with our team on the phone. Companies can ask for reviews via automatic invitations. Training: 11 weeks, Monday-Friday. The ordering was easy and the quickness of the shipping was amazing. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. more. Use Switch Accounts. The bag is okay but a bit dusty and dirty. Pretty things in your Shop Jacquemus is great!!! Find out how we combat fake reviews. Will definitely order again! I ended up ordering through the site via paypal. The pants were the perfect color, fit well and well made! Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. To find out more, please visit our Privacy Policy. Users can call our helpline number to resolve their crypto related ptoblems quickly. 2023 Trustpilot A/S. This is unacceptable. It was it left to sit in the pouring rain. Fabulous Quality and Design! Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . I love your collections every year. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Because of this I wouldnt order again.. I cant even use it. Got this a gift for my wife, she fell in love with it! I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. Pretty things in your Shop Jacquemus is great!!! When it was delivered I wasnt home. It was left on my porch in the pouring rain for two days. . Got this a gift for my wife, she fell in love with it! I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. All previous emails sent to you from my private email prior to involving PayPal were ignored. Call now to get direct help from coinbase customer support executives. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Two days later I received my tracking and got my packages. and the service is great and shipping is fast! My order arrived in no time and im super happy! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Quality is great! A member of our support staff will respond as soon as possible. I am still waiting for the product and I have not received any email when they will send to me . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I received my parcel late and it then ruined a gift to someone. Thank you for the fast delivery. . All rights reserved. + Additional pay incentives as well as monthly . 2023 Trustpilot A/S. Awful brand terrible business. Position: Remote Customer Support. I ordered the wrong size and had to return the item. Our native-speaking Customer Care team is available 24/7 to support you. | Read 21-40 Reviews out of 698 Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . Incredible quality, lots of compliments. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. It makes sense why someone returned it after removed tag of the item. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. When I enter on my account, in the status of my orders I can't see which of them have been returned. For more information, please refer to our customer care page. All rights reserved. Love the quality & style of the hat & quick delivery! Incredible quality, lots of compliments. Verification can help ensure real people write reviews about real companies. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. I ordered the wrong size and had to return the item. We also ensure all reviews are published without moderation. The material is great, the fit is great, so pretty. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Outstanding Customer Service! When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Anyone can write a Trustpilot review. Anyone can write a Trustpilot review. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I am still waiting for the product and I have not received any email when they will send to me . Register to save your wishlist and stay updated on must-have pieces. I was very disappointed with my purchase. Two weeks went by and I never even received a tracking email. Incredible quality, lots of compliments. We will get back to you within 24 hours. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . The quality of Le Grand Bambino bag is amazing. The website is very userfriendly, I found everything great. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. FWRD Customer Service. Beautiful design.Thank you so much for adding beauty in our lives and this world. The website is very userfriendly, I found everything great. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Privacy Policy. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Love the quality & style of the hat & quick delivery! Shift schedule availability from 8am -6pm in your local time zone. Received the order but the box looks like its thrown somewhere. Verification can help ensure real people write reviews about real companies. JavaScript seems to be disabled in your browser. When it was delivered I wasnt home. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. I loved the bag, it's great, and super fast delivery, thank you. I am in Australia and this is physically impossible. The order arrived on time and every item came very well packed. All previous emails sent to you from my private email prior to involving PayPal were ignored. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. - 10 Hour availability per week. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. We use dedicated people and clever technology to safeguard our platform. The PRODUCT IS AMAZING! Revoke a Website or App's Access to your Login with Amazon Information. Love the quality & style of the hat & quick delivery! Sign out of Your Account on the Amazon Website. The item was shipped very quickly to the Netherlands . Will definitely order again! I ordered the Grand Bambino bag. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. My order arrived in no time and im super happy! I love that it was delivered to me super fast! Continuez, vous etes parfait.Tres belle journee.
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